FAQs Welcome! Find answers to our most frequently asked questions here.

We’re here to make your experience with Grya Prints as seamless as possible. This FAQs page is a resource for you, providing quick answers to common questions about our products, shipping, and more. If you can’t find what you’re looking for, feel free to reach out to our team—we’re always happy to help.

Answers to Our FAQs

📍 Where is Grya Prints based?

Grya Prints is legally headquartered in Spain, but we operate under a print-on-demand model with trusted U.S. and European production partners. This allows for fast domestic delivery across the United States, as well as efficient shipping to the United Kingdom and Spain.

⏱ How long does shipping take?

Production: 2–5 business days

U.S. Delivery: 3–7 business days

UK & Spain Delivery: Shipping times vary; please check the details in our Shipping Policy.

🔄 What is your return and refund policy?

We want you to love your purchase. We accept returns if the item arrived damaged, defective, or misprinted. You must contact us within 14 days of delivery with photos of the issue. For the full process, please see our Return & Refund Policy.

📦 Will I receive an invoice and tracking number?

Yes. Once your order ships, you will receive an email with your digital invoice and a tracking link with real-time updates.

🧾 Do you offer bulk orders or custom requests?

Absolutely. For bulk orders, collaborations, or custom designs, please email us at custom@gryaprints.com or visit our Contact page.

🖨 Is Grya Prints a print-on-demand store?

Yes. We only produce each item after it is ordered, reducing waste and ensuring you receive a freshly made product shipped from the U.S. or Europe.