Shipping Policy

🚚 Shipping Policy

Last updated: July 11, 2025

At Grya Prints, all our products are made to order and shipped directly from our trusted production partners based in the United States.

 

📦 Shipping Destinations

We currently ship only to:

🇺🇸 United States

 

🕒 Order Processing Time

Please allow 2–5 business days for production and preparation of your order.

 

🚛 Estimated Delivery Time

United States: 3–7 business days after production is complete.

Delivery times may vary slightly depending on destination, peak seasons, or carrier delays.

 

💰 Shipping Costs

Shipping fees are calculated at checkout based on your shipping address, item weight, and dimensions.

Some items may qualify for a flat shipping rate for faster delivery; this will be clearly indicated at checkout.

 

⚖️ Customs, Duties & Taxes

Orders shipped to U.S. addresses are delivered duty-free; no additional customs charges apply.

For international shipments (if added later), any customs duties or import taxes are the responsibility of the recipient.

 

🔄 Failed Deliveries & Returns to Sender

If the carrier is unable to deliver, they will make up to two delivery attempts.

If undeliverable, the package is returned to sender and you will be notified by email.

To reship, please contact us at the details below; additional shipping fees may apply.

 

🔍 Order Tracking

As soon as your order ships, you’ll receive an email with a tracking number and a link to monitor delivery status in real time.

 

🤝 Customer Support

For any questions about your shipment or delivery issues, contact us:

📧 shipping@gryaprints.com

📞 +34 613 862 562

Please note: while production and shipping are handled in the United States, customer support is provided from our administrative office in Spain.